Privacy Policy

ARTICLE 1: PREAMBLE
This privacy policy aims to inform users of the website about:

  • How their personal data is collected. Personal data is considered any information that can identify a user. This includes, but is not limited to: their full name, age, postal or email address, location, or IP address;

  • The rights they have regarding their data;

  • The person responsible for the processing of the collected and processed personal data;

  • The recipients of this personal data;

  • The website’s policy regarding cookies.

This policy complements the legal notice and the Terms of Use available to users at the following address:

[Insert the URL linking to the Terms of Use and Legal Notice]


ARTICLE 2: PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA
In accordance with Article 5 of the European Regulation 2016/679, personal data must be:

  • Processed lawfully, fairly and in a transparent manner in relation to the data subject;

  • Collected for specified (see Article 3.1 below), explicit and legitimate purposes and not further processed in a manner incompatible with those purposes;

  • Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;

  • Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay;

  • Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;

  • Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

Processing is lawful only if and to the extent that at least one of the following applies:

  • The data subject has given consent to the processing of their personal data for one or more specific purposes;

  • The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

  • The processing is necessary for compliance with a legal obligation to which the controller is subject;

  • The processing is necessary in order to protect the vital interests of the data subject or of another natural person;

  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

  • The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially where the data subject is a child.


ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHILE BROWSING THE SITE
Article 3.1: Data Collected
The personal data collected in the course of our activity includes:

– To respond to your requests and ensure quality service;
– To measure website traffic and better understand your needs.

This data is collected and processed for the following purposes:
Contract management, customer account management, service quality monitoring, newsletter distribution, etc.

Article 3.2: Method of Data Collection
When you use our website, the following data is automatically collected:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visit

  • Duration of connection

  • Operating system

  • Referrer (website or search engine used to access the site)

Other personal data is collected when you perform the following actions on the platform:

  • When filling out a contact form: first name, last name, email address, message

  • When subscribing to a newsletter: email address

  • When creating an account: first name, last name, email address, password

  • When making a purchase or order: first name, last name, postal address, email address, phone number, payment information (managed through a secure provider)

Purpose of collection: account management, request handling, service improvement, commercial communication, statistical analysis.

The data is stored by the data controller under reasonably secure conditions for the following durations:
3 years for marketing data (inactivity), 10 years for contractual data, in accordance with legal obligations.

The company may retain certain personal data beyond the above-mentioned periods to comply with legal or regulatory obligations.

Article 3.3: Data Hosting
The website villaskilada.com is hosted by:

Planethoster – Head office: 4416 Louis-B. Mayer, Laval, Quebec, Canada H7P 0G1 – Paris office – Tel.: +33 1 76 60 41 43 – Website: www.planethoster.net/en

Article 3.4: Data Transmission to Third Parties
Data may be transmitted to the following partners:

  • Payment solution providers

  • Newsletter tools

  • Customer relationship management (CRM) tools

  • Audience measurement tools

These third parties have access to the data strictly within the scope of their service and are contractually obligated to comply with applicable data protection legislation.

Article 3.5: Cookie Policy
The website uses “cookies”.

A cookie is a small file stored on the user’s hard drive by their browser when visiting a website.

The cookies used by the website serve the following purposes:

  • Facilitate navigation

  • Measure audience (via Google Analytics or other tools)

  • Store user preferences

  • Provide personalized content

Upon first visit, a banner will allow you to accept or reject all or some cookies.

Users may also configure their browser to disable cookies at any time.


ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER
Article 4.1: Data Controller
Personal data is collected by [company name], [legal form] with a share capital of [amount], registered under number [RCS number].

The data controller can be contacted as follows:

By post at: [company address]
By phone: [phone number]
By email: [email address of the data controller]

Article 4.2: Data Protection Officer
The company’s or controller’s Data Protection Officer (DPO) is:
[Name, address, phone number, and/or email of the DPO]

If, after contacting us, you believe your data protection rights have not been respected, you may lodge a complaint with the CNIL (French Data Protection Authority).


ARTICLE 5: USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING
In accordance with European Regulation 2016/679 and the French Data Protection Act (Law 78-17 of January 6, 1978), any user whose personal data is processed has the following rights:

  • Right of access, rectification, and erasure of data (Articles 15, 16, and 17 of the GDPR);

  • Right to data portability (Article 20 of the GDPR);

  • Right to restrict and object to processing (Articles 18 and 21 of the GDPR);

  • Right not to be subject to a decision based solely on automated processing;

  • Right to determine the fate of their data after death;

  • Right to contact the competent supervisory authority (Article 77 of the GDPR).

To exercise your rights, please write to [Company Name and Address] or email [Data Protection Officer’s email address].

To fulfill such a request, the data controller may ask the user to provide certain information such as: full name, email address, and account or subscriber number.

For more information about your rights, visit www.cnil.fr.


ARTICLE 6: CONDITIONS FOR MODIFYING THE PRIVACY POLICY
The publisher of the VILLAS KILADA website reserves the right to modify this Privacy Policy at any time in order to ensure its compliance with applicable laws.

Any modifications shall not affect previous purchases made on the site, which remain governed by the version of the policy in effect at the time of the purchase and accepted by the user upon confirmation.

Users are encouraged to consult this Policy each time they use our services, without the need for formal notification.

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